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Find Clear Answers About Your Roof

Frequently Asked Questions

Homeowners in Wilmington and surrounding communities often have questions about roofing repairs, installations, chimney work, and gutter cleaning before moving forward. We’ve compiled answers to the most common concerns about timelines, costs, warranties, and safety measures. Whether you’re wondering about licensing, project duration, or what happens if an issue isn’t fully resolved, you’ll find straightforward information below. Browse our answers to make an informed decision about your home’s next project.

Are you licensed and insured for roofing and chimney repairs?

Yes, we are fully licensed and insured with both general liability and workers’ compensation coverage in North Carolina. This means your property and our team are fully protected throughout every job, whether we’re replacing your roof, repairing chimney flashing, or cleaning gutters across Wilmington, Jacksonville, Leland, and surrounding communities. We’re happy to provide proof of our credentials and insurance documentation before we start any work.

Do you provide free estimates and are there any hidden fees?

We offer free, no-obligation estimates for all roofing, chimney, gutter, painting, and renovation work. During the inspection, we give you an honest breakdown of materials, labor, and any repairs we find, so there are no surprises when the invoice arrives. We believe in transparent pricing from day one, which is why we discuss costs upfront and always get your approval before starting.

Will your roofing or chimney repair work come with a warranty or guarantee?

Yes, all of our roofing and chimney repairs come with a warranty that covers both our workmanship and the materials we use. If any issue arises during the warranty period, we’ll return to fix it at no cost. We stand behind our work because we know the salt-air environment and seasonal storms in Wilmington demand quality repairs that last, and we’re confident in what we deliver.

How long does a typical roof repair or installation take?

Timeline depends on the scope of work. Minor repairs usually take one day, while a full roof replacement on an average home takes two to three days with our crew. Before we begin, we’ll give you a specific timeline so you can plan around the noise and activity. We keep the job site clean and organized, and we always finish by end of day when possible.

Do I need to stay home while you clean gutters or paint my house?

For gutter cleaning and most painting work, you don’t need to be home. Our teams are experienced working independently, and we secure the property when we leave. For roofing jobs or chimney repairs, we recommend someone being available in case we need quick access or have questions about the work, but it’s not absolutely required if you prefer to arrange a trusted neighbor to let us in.